Delivery, Shipping & Returns Policy – RK Attire (In Collaboration with Rahat Kids)

Effective Date: 17 April 2026

At RK Attire, we are committed to delivering high-quality products with a smooth and reliable shipping experience. This policy outlines our delivery, shipping, and return procedures.

RK Attire operates in collaboration with Rahat Kids, a registered business entity responsible for payment processing, billing, and compliance. All transactions and GST invoicing are managed under Rahat Kids.

1. Shipping Coverage

  • We offer PAN India and worldwide shipping
  • Orders are processed and dispatched from our fulfillment facilities in India

2. Order Processing Time

  • Orders are processed within 1–3 business days after successful payment
  • Orders placed on weekends or holidays will be processed on the next working day

3. Estimated Delivery Time

Within India:

  • 5–10 business days

International Orders:

  • 10–20 business days (may vary depending on destination and customs clearance)

⚠️ Delivery timelines are estimates and may be affected by:

  • Courier delays
  • Weather conditions
  • Customs procedures (for international orders)

4. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout
  • Free shipping offers may be available on selected orders or promotions

5. Order Tracking

  • Once your order is shipped, you will receive:
    • Tracking details via email/SMS

You can track your shipment in real-time using the provided link.

6. International Shipping & Customs

  • International orders may be subject to:
    • Import duties
    • Customs taxes
    • Local charges

These charges must be borne by the customer and are not included in the product price.

7. Delivery Issues

If you face any issues such as:

  • Delayed delivery
  • Lost shipment
  • Incorrect address

Please contact us immediately at:
📧 contact@rkattire.com
📞 +91 8767276910

We will assist you as quickly as possible.

🔁 Returns Policy

8. Return Eligibility

We accept returns only if:

  • The product is damaged, defective, or incorrect
  • Return request is raised within 48 hours of delivery
  • Item is unused, unwashed, and in original packaging with tags intact

9. Non-Returnable Conditions

Returns will not be accepted for:

  • Size or fit issues
  • Change of mind
  • Slight color variation due to lighting/screen differences
  • Used or washed items
  • Discounted or sale products
  • Customized or made-to-order items

10. Return Process

To initiate a return:

  1. Email us at contact@rkattire.com with:
    • Order ID
    • Issue details
    • Photos/video proof
  2. Our team will review your request within 2–3 business days
  3. Once approved:
    • We will arrange pickup OR
    • Provide return shipping instructions

11. Refund Process

  • Refunds are processed after product inspection
  • Approved refunds will be issued:
    • To the original payment method
    • Within 5–7 business days
  • For Cash on Delivery (if applicable):
    • Refund will be processed via bank transfer

All refunds are processed under Rahat Kids.

12. Return Shipping Charges

  • Free return shipping for:
    • Damaged or incorrect products
  • In other cases (if applicable):
    • Return shipping cost will be borne by the customer

13. Contact Information

For any delivery or return-related queries:

RK Attire (Operationally Managed by Rahat Kids)
📧 Email: contact@rkattire.com
📞 Phone: +91 8767276910

By placing an order on our website, you agree to this Delivery, Shipping & Returns Policy.